Introduction

Hepato-Pancreato-Biliary Surgery Pakistan (HPBSP) (“we,” “our,” or “us”) is committed to protecting the privacy of all the individuals who visit our website or contact to our services.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our services digitally.

• Website Owner: Dr. Zulqarnain Hyidar
• Website: https://hpbsurgery.pk/
• Contact Email: drzulqarnainhyidar@gmail.com
• Contact Number: +92 300 0082136
• Jurisdiction: Pakistan

Information We Collect

We may collect the following information when you use our website or submit a form:

• Full name
• Phone number
• Email address
• Appointment-related details
• Medical inquiry (non-sensitive)

Information We Do Not Collect

• We do not collect detailed medical records.
• We do not collect diagnostic reports or prescriptions.
• We do not collect payments or financial information through our website.

How We Use Your Information

Your information is used strictly for

• Responding to inquiries and messages.
• Scheduling, confirming, or rescheduling appointments.
• Patient communication and follow-ups.
• Improving website and service quality.
• Internal record-keeping related to inquiries.

We do not sell, rent, or trade your personal information to any third party.

Data Storage & Security

We take reasonable technical and administrative measures to protect your information. Access to data is limited to authorized personnel only.

Cookies & Analytics

Our website uses cookies and tracking tools to improve performance and user experience, including:

• Google Analytics
• Google Search Console (GSC)
• Meta (Facebook) Pixe
• WhatsApp API

These tools help us understand website usage and improve our services.

Third-Party Services

We may use trusted third-party services solely to operate and improve the website. These providers are obligated to protect your data.

User Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (where applicable).
• Withdraw consent for communication.

Please email drzulqarnainhyidar@gmail.com for such requests.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. Any updates will be posted on this page with a revised “Last Updated” date.